Frequently Asked Questions
We have made a list of common questions that you may have, but if you do not find your question on this list please contact us. When submitting a support query, please make sure that you provide us with all of your details to ensure a fast response.
How can I pay for the music that I want to buy?
Payments are processed securely through Paypal and payments can be made with credit cards, debit cards, checking accounts and e-checks. You do not need to have a Paypal account to make your payment through Paypal, you can pay for your music with your credit card through Paypal by clicking on:
Don't have a PayPal account?
Use your credit card or bank account (where available) Continue.
Can I listen to the album before I buy it?
Yes a 30 second sample can be listened to for all songs.
The album that I am looking for is not in the Musicoria store.
We are constantly working together with record labels and independent artists to acquire more music for the store so that we can provide our members with a larger selection of Christian music.
How do I buy a music from the store?
To buy music you will have to sign into your Musicoria account or register a new account if you do not have one. Once signed into your account it's as easy as going to the album that you want to buy and adding it to your shopping cart and then checkout to complete your purchase.
Can I buy single tracks from a album if I do not want to buy the whole album?
Yes single tracks can be purchased by selecting the tracks that you wish to buy from the album and then add the tracks to the shopping cart.
What do I receive when I purchase music from Musicoria?
You will receive hi quality 192Kbs Mp3 digital audio files and albums also include a digital image of the album cover. Once you have downloaded you purchased music you can play it on your personal computer, burn it to CD or transfer it to a portable Mp3 player.
Can I buy more than one album or song at a time?
Yes you can buy as many albums and songs as you want at once, just add the music that you want to buy to your shopping cart and complete the checkout when your done shopping.
How do I get the music that I purchased?
Once your payment is completed your purchased music will be available for download in your 'My Music' section.
My internet connection was lost and my download did not complete.
You can try to complete your download again by going to your My Music or contact us help@musicoria.com with you user ID and the name of the album or song that you purchased.
In what directory on my computer will my music be downloaded to?
When you go to download your music your browser will ask you where you want to download your music to on you computer. We recommend that you create a new folder in which you save all of your Mp3 music files so that your music will be easy to find anytime you want to play it.
Internet Explorer blocks the download when I try to download my music.
If you are using Internet Explorer (IE) it has a built in security feature that warns you before downloading a file. When you click the download button in your 'My Music' to download your music a small window will popup with the message "Your download should start with in a few seconds" and you will notice that a yellow drop down menu appears at the top of the popup with the message: "To help protect you security, Internet Explorer blocked this site from downloading files to your computer. Click here for options."
You will need to click on that message and then on 'Download file' from the menu so that you can save your music to your computer.
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